Nothing Artificial About It: Building Prosocial Teams, Collective Intelligence, and a People-First Culture

While artificial intelligence may be all the rage, the research on successful teams suggests another form of intelligence might give organizations a more significant competitive advantage. Collective intelligence is a group's ability to solve problems together effectively, and it can serve as a useful predictor for a team's future performance.
Harnessing collective intelligence isn't about picking the best or smartest individual performers. In fact, successful teams are those with the most team players: employee-owners effective at collaborating with others. If your organization wants to apply practical methods for facilitating better collaboration and create a culture that puts the development and learning of employee-owners first, this is the session for you.

This session will help employee-owners identify and model the prosocial skills that encourage more widespread participation and psychological safety on teams. We will also walk attendees through group discussions that demonstrate the barriers to collective intelligence, which, it turns out, might be us! The session will close by examining SRC Holdings' approach to transparency, education, and high involvement before asking groups to identify the principles or strategies that would immediately elevate the collective intelligence at their own organizations.

There's nothing artificial about it! Put your people and their development first, and together, they will create an authentic competitive advantage that would be difficult for any competitor to match.

NCEO Publication: Beyond Engagement