You track revenue like a hawk. You obsess over NPS. But when it comes to your managers and teams, how are you measuring their impact? According to Gallup’s 2025 State of the Global Workplace Report, only 27% of managers are engaged—and 70% of the variance in team engagement is directly tied to the manager. Simply put, the manager is the make-or-break factor between a team that thrives and one that flounders.
In this fast-paced, insight-packed session, you’ll discover why traditional engagement metrics fail to capture leadership impact, how underperforming managers quietly drain team performance (and profit), and what high-performing managers do differently. Most important, you’ll learn a powerful, practical way to measure culture and leadership at the team level—transforming culture from a vague “vibe” into a measurable strategic lever.
Through real-world examples, benchmarking insights, and interactive discussion, participants will leave with a clear framework to evaluate leadership effectiveness and actionable tools to immediately apply within their own organizations. Whether you’re a CEO, CFO, Head of People, or people leader, this session will change how you measure—and improve—the hidden drivers of performance.
Walk away with a proven method to measure manager impact and team culture as rigorously as financial metrics, unlocking new opportunities for performance and growth.
Identify the shortcomings of engagement metrics and explain why they fail to measure leadership impact at the team level. Articulate at least two limitations of engagement surveys in evaluating team effectiveness.
Analyze the connection between manager behaviors and team performance by applying real-world benchmarks and examples. Distinguish between practices of high-performing managers and those that drain team productivity and profit.
Apply a practical framework to measure manager impact and team culture as rigorously as financial metrics. Leave with a step-by-step process to implement within your own organization to evaluate leadership effectiveness and drive performance.